Protecting Families LLC values and respects your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information. By using our website or services, you agree to the practices outlined below. Please read this policy carefully to understand our privacy practices.

1. Information We Collect

We collect various types of personal information when you use our website, contact us, or use our services. This information includes:

Personal Information: Name, address, email, phone number, and any details shared through forms or consultations.
Insurance-Related Information: Information related to Medicare, life insurance preferences, and relevant details to provide tailored advice and services.
Financial Information: If applicable, we may collect payment-related details, such as billing information, when necessary.
Usage Data: Information about your interactions with our website, such as IP addresses, browser types, page visits, and the time spent on our site. This data helps us improve our site and understand user needs.
Cookies and Tracking: We use cookies, pixels, and other tracking technologies to enhance website experience and gather information about user preferences. Cookies help us remember your preferences and track website engagement.

2. How We Use Your Information

Your information is used solely to provide and improve our services. Specifically, we may use your information for the following purposes:

To Provide Services: Use personal and insurance-related information to deliver accurate and personalized insurance and Medicare advice and solutions.
To Communicate with You: Respond to inquiries, send confirmations, provide service updates, and notify you of any changes to policies or services.
For Marketing and Informational Purposes: Occasionally, we may send you informational or promotional content related to our services, unless you opt-out. You may unsubscribe from these communications at any time.
To Improve Website Experience: Usage data, including cookie and tracking information, helps us improve our website’s functionality, performance, and usability, enhancing the user experience.
To Meet Legal and Regulatory Requirements: Use your data to comply with applicable laws, regulations, and legal requirements.

3. Sharing of Information

Protecting Families LLC takes your privacy seriously and does not sell, rent, or share your personal information with third parties except under the following conditions:

Service Providers: We may share personal information with third-party service providers who perform services on our behalf, such as payment processing or web hosting. These providers are required to handle your data securely and only use it for specific purposes on our behalf.
Business Partners: In limited cases, we may share anonymized data with partners, such as aggregate website usage statistics, to improve our offerings.
Legal Requirements: We may disclose your information to comply with applicable laws, regulations, or government requests, or to protect our rights, safety, and operations.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our safeguards include:

Technical Measures: Use of firewalls, secure servers, encryption, and secure communication channels.
Organizational Measures: Limiting access to your information to authorized personnel only and ensuring employees understand data protection responsibilities.
Periodic Security Reviews: Regular audits and assessments to ensure our security practices are up to date and effective

While we strive to protect your personal information, no security measure is entirely foolproof. Therefore, we cannot guarantee the absolute security of data during transmission or storage.

5. Retention of Personal Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Retention periods vary depending on the type of information and purpose. When your information is no longer needed, we dispose of it in a secure manner.

6. Your Rights and Choices

We respect your privacy rights and provide you with several choices regarding your information:

Access: You may request access to the personal information we hold about you, and we will provide you with a copy, subject to applicable laws and regulations.
Correction: If any personal information is inaccurate or outdated, you have the right to request corrections, and we will update our records accordingly.
Deletion: You may request that we delete your personal information, subject to certain legal restrictions.
Opt-Out of Marketing Communications: You may opt-out of receiving marketing or promotional emails by following the unsubscribe instructions included in each email. Alternatively, you can contact us directly to update your communication preferences.
Restrict Processing: Under certain conditions, you have the right to restrict or object to our processing of your data.

To exercise any of these rights, please contact us at [contact email]. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

7. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar technologies to enhance the user experience, gather usage data, and improve website performance. By using our site, you consent to our use of cookies as outlined below:

Essential Cookies: Necessary for the website to function properly, such as maintaining session data.
Performance and Analytics Cookies: Collect anonymous information to help us understand how visitors use our site, allowing us to improve its functionality.
Targeting Cookies: We may use cookies or similar tracking technologies to deliver relevant ads or marketing communications based on browsing behavior.

You may control or delete cookies in your browser settings, though disabling cookies may impact your experience on our site.

8. Third-Party Links

Our website may include links to third-party websites. This Privacy Policy applies only to Protecting Families LLC. We are not responsible for the privacy practices or content of third-party sites. We encourage users to review the privacy policies of any linked sites they visit.

9. Children’s Privacy

Protecting Families LLC does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take prompt steps to delete it from our records. Parents or guardians who believe their child has provided personal information can contact us for assistance.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices, services, or legal requirements. When we make updates, we will post the revised policy on our website with an updated “Effective Date.” We encourage you to review this page periodically for any changes. By continuing to use our site or services after the policy update, you accept the revised terms.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

Email: [email protected]

Phone: 678-498-6766

We take privacy seriously and are committed to promptly addressing your concerns.